Bilotta prides itself on exceptional service during the process of creating exquisite kitchens in Westchester, Connecticut, New York City and beyond. Fortunately many clients are quick to share their feedback about a job well done. Comments have come in from satisfied customers from all over the area, in towns like Port Chester, Pleasantville, Bronxville and Briarcliff Manor, as well as hamlets such as Armonk, Bedford, Katonah and Purchase.
We are writing to let you know about the truly amazing kitchen design experience we just completed with Fabrice Garson. We moved to Rye two years ago and promptly updated our home, however the kitchen/dining room remained an eye-sore. We had a few ideas of what we thought we wanted but were otherwise in need of direction. Fabrice came to our home, listened intently to our must-haves as well as our like-to-haves, and promised to come back with options. We knew the second we saw his follow-up designs that he had nailed our vision and truly understood the role we wanted and needed our kitchen to play. We have three young children and Fabrice really understood our requirements for the kitchen to function in both the present and future.
We are novices in the home remodeling arena and Fabrice slowly walked us through every decision we needed to make while explaining how one thing might impact the next. When we said we wanted certain colors, he immediately knew the perfect countertop and knobs. When we said we wanted a banquette he followed-up with the perfect design. We thought we still needed more storage space so he added a bar and small counter area. Every step of the way he guided us to make informed and ultimately beautiful decisions. Once everything was ordered Fabrice continued to go above and beyond and help us pick out the lights, fabric and wallpaper - all details we know he didn't have to weigh in on but we were very appreciative that he did.
Fabrice worked in tandem with our contractor and never stopped communicating with us throughout the entire process. He showed up on site whenever necessary, offered solutions as needed, applied extra pressure to the contracting team when required, and kept proactive ideas coming throughout. What we really like about Fabrice is that he has opinions, he shares them and he doesn't judge if you ultimately go in a different direction.
Fabrice really went above and beyond to design us the most beautiful hard-working kitchen and we are so thankful to him. In addition, Fabrice is a truly wonderful person - he is extremely kind and patient and a total pleasure with which to work.
You should be very pleased and proud to have someone like Fabrice represent your family name and business. We will not hesitate to recommend Fabrice and Bilotta to our friends and family.
"It was a lucky day when we walked into the Bilotta Showroom in Mt. Kisco and met Paulette Gambacorta. We knew nothing about Bilotta or Paulette. We knew only that we needed help in planning a kitchen that would look good and make two foodies who love to cook happy. Paulette immediately set to work making suggestions and giving us ideas. She held our hands and carefully walked us through the process, measuring and advising every step of the way. The result? A kitchen that we love to cook in and with every available inch maximized to the fullest. Paulette's many years of experience showed from the start. Her confidence and knowledge of her profession guided us easily through the process from start to finish. We now have what we wanted, a kitchen that is functional - and beautiful! Many thanks, Paulette. You and Bilotta are a superb team!"
"I am writing to commend Naomi from your accounting department, who helped me out with a question last week. I was gathering my home improvement records for tax purposes, and needed a final invoice receipt for the kitchen I did with you in 2006....I called and spoke to Naomi, who grasped the problem immediately and reverted within 24 hours with everything I needed. She was both pleasant and efficient. I wanted to make sure you knew about my good experience with your team, even 9 years after I did my kitchen!"
"We are an architect team that works with Danielle Florie and all we say is WOW!!!! We just love how the kitchen is coming out...all the little details (hardware, glass, cove, etc.) are really making this one very special space. Love the blue island too, such a beautiful and unique touch. This is one to be photographed and mounted - it'll blow people away and give hope to the hopeless who think they can't make a better place to live. A million thanks to Danielle for really coming through and making our design pop!!"
"I have been working with Paulette and wanted to let you know she is FANTASTIC. She has been an absolute pleasure to work with, incredibly professional and I feel her expertise has helped to make the design process of my kitchen so much fun. She is truly an asset to your business. Know that I will pay if forward in many ways. I have already and will continue to refer customers and friends to Paulette and Bilotta."
"Jeff - I just wanted to send a note to tell you how thrilled I am with my kitchen. There is not one thing that I would change. Every single detail was considered and planned to perfection. In addition to designing a gorgeous kitchen, you made the entire process so easy. As you know, I work and travel like crazy. I had complete peace of mind knowing that you were attending to every detail and ensuring that nothing was overlooked. Your help in coordinating the builder, the fabricator and your own cabinet installer made my life easy and kept the job moving along. Even now as we put the finishing touches on the kitchen, you continue to smile and say “no problem” we will get it done. I wish every service provider gave the same platinum service to their customers that you do. Thank you for everything!"
"Danielle was so wonderful to work with. She came to our home, patiently listened to us and knew exactly what we wanted. She helped us keep the traditional feel of our Victorian home while giving it a fresh new look (for the heart of the home!) We are so pleased and excited with the outcome and give Danielle the highest of praises!!"
"Randy - just a quick email to tell you how much we love our kitchen and bathroom. While I regret some things we did during this project I do not regret our choice to use you and your company. Your design input and attention to detail really made a huge difference in the end results. I do not think that can be understated. As I look around the suggestions you made were really critical in making the end result something we truly enjoy and are very proud of. I think in this line of work you are often underappreciated for the impact you make. You are truly talented and have made a difference in how we will live for hopefully a very long time. Making a sale and moving on is easy and typical. You were just the opposite and I cannot thank you enough for that. Please use me as a reference whenever needed."
"Everything went smoothly during installation and follow-up adjustments were done exceptionally well. Peter Bittner was on top of everything at all times."
"Randy - I love my kitchen and think of you with gratitude. You truly excel in your profession and you were always ready to go the extra mile. Wishing you all the best in 2014!"
"Bonnie and I would like to take this opportunity to thank Bilotta for the magnificent kitchen recently installed in our home, designed by Tom Vecchio. Tom is fantastic. His taste is impeccable and he has never-ending patience for every detail involved in a kitchen renovation. Bonnie and I visited numerous kitchen showrooms, but none “wowed us” until we met with Tom at your Manhattan showroom. Tom’s choice of materials, design, and taste is exquisite. He is in a class by himself, and is truly an asset to your company in every respect. The kitchen is a pleasure to cook in, look at, and even clean-up. It belongs on the cover of Architectural Digest! We will recommend Tom and Bilotta to all of our friends and family."
"Our kitchen was completed exactly six weeks from the day we started – which was the timeframe that we were promised by Jeff Eakley. We cannot thank him enough for the beautiful job he did. If we encountered a glitch here or there, he handled it so professionally and expertly that we were spared any concerns. Your installation team worked neatly and efficiently, and with great respect for our home. Jeff was very good-natured in answering all our questions and he coordinated everything beautifully."
"We wanted you to know how very helpful Jeff Eakley has been to us – above and beyond being just a “salesperson”. He has stopped by to be sure that everything was moving along properly. When we needed samples or assistance he was there. He has the most wonderful, sunny disposition. It has been a pleasure to have had his guidance and extra help. We would be happy to confirm his expertise to prospective customers. You are indeed fortunate to have Jeff on your staff."
"I love my kitchen and it was delightful working with Rita Garces. She is knowledgeable, creative, professional as well as warm and friendly. The install team was hard-working and pleasant to have in my apartment – always cleaned up every day."
"I loved my salesperson Tom Vecchio. He was professional, creative, thorough, patient with me, helpful and very kind when the pressure was on! I would recommend him over and over again."
"Our entire house – kitchen, bathrooms, pantry, office, study – are all by Bilotta using Rutt Cabinetry, designed by Rita Garces. Rita is so talented and knowledgeable with a great eye for design and sense of utility that we keep returning to Bilotta! Thanks for your lovely products and excellent customer and design service. Even the install team and final touch-up guys were so professional."
"Daniel Popescu did a terrific job – enough said! The whole team did a great job. Though we ran into a few glitches (as with any major renovation), the team was able to resolve the issues immediately and professionally."
"Our kitchen and library exceeded expectations! Danielle Florie was a complete pleasure to work with!"
"Your reputation is well deserved! Paulette Gambacorta is a fabulous designer! All her decisions were perfect and she was a delight to work with. Our installer was excellent. His pride in good work is admirable. Everyone was a pleasure to work with. Thanks!!! I LOVE my kitchen."
"Sales support from Jeff Eakley was excellent! Installation was just as great! Bilotta is the BEST in the business."
"We loved working with Randy O’Kane. She was so very helpful in so many ways – and so talented. The whole team was responsive to our questions and needs the full duration of the project!"
"Jeff Eakley is a fabulous designer and was extremely helpful through the entire process. Thank you!"
"Of all the people we “interviewed” for our kitchen project, Bilotta and Paula Greer were by far the best!!!"
"It was such a complete pleasure working with Danielle Florie. She was efficient, responsive, had fabulous ideas, yet still incorporated our suggestions so it really become our personal space. We couldn't be happier and would recommend Danielle to all our friends!"
"I walked around the A&D Building for months talking to various kitchen places about renovation my first kitchen. Tom Vecchio was the only one who listened and really understood what I wanted to do. I came back five times, each time asking more questions about the design and Tom was patient and kind and gave me just enough information to let me see how he would do things and what it would be like to work with him. On the 5th time I brought my checkbook! After my first experience there was no one else I would have even considered to have do my next kitchen (and bathroom). I was pleased the first time but this time I am ecstatic. My father-in-law calls it the “Cadillac of kitchens”. I almost want to move and renovate all over again just to work with you guys….but we are too happy with the results to leave!"
"Randy O’Kane was amazing…she took an idea we had and made it even better than ever expected. She was always available and patient with us. The installer was very efficient, clean and courteous. A magnificent job all around and would highly recommend Bilotta to everyone!"
"I would recommend Randy O’Kane and Bilotta to anyone. When we remodel our next place it will be with Bilotta. The design talent, installation, customer service and quality of product are second to none. Everyone who comes into our apartment raves about the kitchen. Thank you!"
"I am in love with my new kitchen. I smile every time I look at it! I wanted you to know that upon my recommendation, my neighbors are now working on their kitchen with Bilotta. I had raved to them about Tom Vecchio’s professionalism and general fabulousness. He was wonderful to work with."
"I just wanted to take a moment and say thank you for helping to create a beautiful new kitchen for Pat and myself. We visited six other design centers and it was evident after our first meeting with Paula Greer, that she was truly professional. She "listened" to what we wanted, and the end product was clearly the proof of that listening. Her suggestions were heeded and proved to be aesthetically accurate. The few flaws that slipped past the factory's quality controls were quickly rectified because of her prompt actions. Paula helped create a beautiful, functional space, that we love and will both enjoy for many years to come. With much gratitude!"
"Just wanted to say that the kitchen is GORGEOUS, just like our designer, Paula Greer, promised it would be. I have nothing but gratitude for Paula and Bilotta – the space is so lovely! Thanks!"
"Jim Bilotta was GREAT to work with – such a good experience and all I hoped to get out of it."
"Daniel Popescu definitely had a great eye for working within our limited apartment space. Such a GREAT design, more than we hoped for, the most smartly styled kitchen we have ever seen. Daniel was respectful and such a pleasure to work with. When we weren’t sure of what we wanted exactly he gave his advice (but not in a pushy way) and the result was fabulous."
"I visited the Kips Bay (2011) Showhouse and am in awe over Regina Bilotta’s design! It’s gorgeous!!!! Love the color tones (especially the introduction of copper), the different materials – mosaic backsplash, copper tops, etc. The banquette area was my favorite! And then all the bells and whistles with the cabinetry, including lit interiors, motorized trash pull-outs and more. Even the lighting and accessories were superb. Congratulations on this project!"
"I love Linda Daniele! This is my second kitchen with her and I’d never work with anyone else. She is so easy going and relaxed (the opposite of me!) but at the same time, extremely talented and knowledgeable. She made the whole process so much less stressful and 100% worth it!"
"Our new kitchen is absolutely beautiful. Daniel Popescu was a pleasure to work with – he’s fantastic!"
"Paulette Gambacorta was a complete delight – I wouldn’t work with anyone else!"
"Aston - I would like to thank you for all your help!! I know this is a crazy business, but it has been a pleasure working with you!"
"Wow Paulette!!! My kitchen looks fantastic!!! Thank you SO much for everything. We rave about you and the service from Bilotta. We could not be happier. Thank you for all of your hard work and follow up. Have a fantastic summer!!!"
"Tom was terrific - excellent follow-through!!!"